The Chatbot Conference 2022 was not just another virtual event; it was a groundbreaking event.
The core theme of the Chatbot Conference 2022 revolved around the convergence of AI, the Metaverse, and blockchain technology.
The conference itself was hosted in Decentraland, a decentralized virtual world, and offered NFTs to attendees, making it the first conference to merge AI assistants, the Metaverse, and blockchain.
AI Agents were then used to introduce attendees to each other based on their NFTs!
This event was a pioneering effort to demonstrate how these technologies can come together to create a seamless, interactive, and highly engaging experience.
and there is one more thing….
For the first time we saw a working example of a ChatGPT Agent!
Key Highlights
1. AI Characters - The Next Generation of Chatbots
Kylan Gibbs from InWorld AI presented "AI Characters - The Next Generation of Chatbots," exploring how AI is evolving to create more interactive and social experiences in virtual worlds.
These AI characters are designed to mimic human interaction, forging deeper relationships with users and enhancing engagement in digital environments.
2. Conversational AI for Marketing: ChatGPT in Action
In a groundbreaking showcase, the conference featured one of the first production uses of ChatGPT API to power Natural Language Generation (NLG) bots for marketing purposes.
This innovative application demonstrated the potential of advanced language models in creating dynamic, personalized marketing content.
The use of ChatGPT in this context was particularly noteworthy, as it preceded the global sensation that ChatGPT would become by almost a year, positioning the conference at the cutting edge of AI applications.
3. Ethical Considerations and AI Bias
The conference dedicated significant attention to the ethical implications of AI and the challenge of bias in AI systems:
Marlinda Galapon Martinez from Salesforce discussed bias in AI and the importance of diversifying training data. Her talk highlighted the critical need for inclusive AI development practices to ensure fair and equitable outcomes across diverse user groups.
Jean Alfonso-Decena from In Silence AI presented "Re-Defining Humanity through Wellness & Technology," exploring the intersection of AI, wellness, and human values.
Other notable sessions
Personalization and Advanced AI
Several sessions focused on improving chatbot personalization:"How Bots will Read your Personality Traits and Personalize the Conversation" by Stefan Kojouharov
"What you need to know about NLU & Context" by Braden Ream from Voiceflow
"How Contextual Data Helps Decipher Customer Intent" by Jordan Lynch from GoDaddy
Integration of AI in Various Industries
The conferences showcased how different industries are leveraging conversational AI:"Industry Deep Dive with Deloitte: Finance, HR, Hospitality" by Lyn Bain
"Case Studies from QuickBooks" by Mira Lynn
The Future of Conversational AI
Several sessions looked at the future directions of conversational AI:"The Universal Interface" by Adam Chan
"Conversation-Driven Development" by Alan Nichol from Rasa
"Adaptive Automation" by Brian Rider from Intuit
Ethical and Wellness Aspects
The conferences also touched on the broader implications of AI:"Re-Defining Humanity through Wellness & Technology" by Jean Alfonso-Decena from In Silence AI
Groundbreaking
We are also starting to see a slow move away from depending on NLP and NLU. Alan Nichol from Rasa shared a vision of AI Agents that go beyond Intents and Entities and just focus on Context.
Then Andres Pulgarin, from Botlovers, showcased how they were using ChatGPT to power their marketing chatbots.
Again, we are seeing a preview of things to come with ChatGPT and OpenAI a year and a half before it becomes mainstream.
You can learn more about each event here:
Spring Conference: https://www.chatbotconference.com/conferences/2022/online-spring
Fall Conference: https://www.chatbotconference.com/conferences/2022/online-fall
Featured Videos
Here our our featured videos from both events organized by topic.