Chatbot Conference SF 2019: Rise of AI VOICE

San Francisco | September 25, 2019

Jul 24, 2024

The Chatbot Conference 2019 in San Francisco, held on September 25, 2019, was a significant event that brought together industry leaders, innovators, and experts to discuss the latest trends and advancements in conversational AI and chatbot technologies.

This conference featured a diverse lineup of speakers and a comprehensive agenda, providing attendees with valuable insights into the future of AI-driven communication.

Key Highlights from the Conference

Welcome Talk by Stefan Kojouharov
Stefan Kojouharov from Chatbots Life kicked off the conference with a welcome talk, setting the stage for a day filled with knowledge sharing and networking.
How Google's Rich Business Messaging is Helping Customers Connect with Businesses
Sean Badge discussed how Google's Rich Business Messaging (RBM) is revolutionizing customer-business interactions by enabling more direct and efficient communication channels.
Ecosystem Panel
Ilker Koksal from Botanalytics led a panel discussion on the chatbot ecosystem, exploring the current landscape and future trends in the industry.
How Universities are Using Bots to Increase Leads & Sell
Joseph Holguin from JustAnswer shared insights on how educational institutions are leveraging chatbots to enhance lead generation and drive sales.
Voice & Conversational Marketing
Andy Mauro from Storycraft provided valuable insights into the role of voice technology in conversational marketing and how it can be used to engage customers more effectively.
Chatbot Journey at an Omni-Channel Retailer
Kunal Desai from Walmart eCommerce discussed Walmart's journey in implementing chatbots across various channels to improve customer experience and operational efficiency.
Fireside Chat: Obaid & Accenture
Obaid Ahmed from Botmock engaged in a fireside chat, sharing experiences and insights on chatbot development and deployment in large enterprises.
Enabling Powerful Conversational AI: Sirius & Walmart
Mady Mantha from Happypillar discussed how powerful conversational AI solutions are being developed and utilized by companies like Sirius and Walmart.
Rise of Conversational Voice Bots
Ricardo Garcia-Amaya from ILUMA explored the increasing importance of voice bots and their impact on customer interactions.
Backend Bots & RPAs
Dheeraj Nallagatla from Dataflix provided insights into the role of backend bots and Robotic Process Automation (RPA) in streamlining business processes.
How is Voice Evolving and How are Enterprises Using the Technology
Omar Tawakol from Rembrand discussed the evolution of voice technology and its applications in enterprise settings.
The Rise of the Enterprise Chatbot: One Bot for All Your Applications
Carlos Chang from Oracle highlighted the growing trend of enterprise chatbots that can handle multiple applications and streamline business operations.
Keynote: 5 Stages of AI & NLP by Alex Weidauer
Alex Weidauer from Rasa delivered a keynote on the five stages of AI and Natural Language Processing (NLP), providing a framework for understanding the development and capabilities of AI agents.
NLG for Conversational AI by Sander Wubben
Sander Wubben from Flow.ai discussed Natural Language Generation (NLG) and how it enables chatbots to generate answers based on training data and statistics, rather than relying solely on NLP or NLU.
Voice UX & Copywriting
Rob Lubow from Botcopy shared best practices for voice user experience (UX) and copywriting, emphasizing the importance of crafting engaging and effective conversational interfaces.
UX & Design
Vitorio Banfi from Tailor provided insights into the UX and design aspects of chatbot development, highlighting the importance of user-centric design principles.
Zero to Launch Panel
Samir El Kamouny from Fetch & Funnel led a panel discussion on the journey from concept to launch, sharing practical tips and strategies for successfully deploying chatbots.