Hey there,

Want to kick off 2025 with some serious inspiration? We've got just the thing for you.

Join us for a virtual deep-dive into the latest advancements in AI Agent technology. We're talking about the game-changers that are reshaping how we work, live, and interact with technology.

What's in it for you:

• Get a sneak peek at AI Agents that are coming in 2025

• Learn how other members are integrating AI Agents into their projects and business

• Network with fellow AI enthusiasts and potential collaborators

Quick Details:

📅 When: January 9, 2025, 2:30 PM - 4:00 PM PST
📍 Where: Online—Join from anywhere!
🔗 Secure Your Spot Now

Spots are filling up fast, and we're hours away from going life. Don't start 2025 on the sidelines - be part of the conversation that'll shape the year!

Grab your spot now and let's make 2025 incredible together.

See you there!

Cheers

Stefan

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The Chatbot Conference 2024 is now fully wrapped up and it is time to reflect and share what is next.

Each even has it’s own character, its own personality and feel and this one was one of the most unique.

Did you know that this was our first in person event since 2019?

It's been 5 long years since meeting in person and so in many ways there was a new energy and excitement. The event felts like the our very first event back in 2017 in San Francisco and with it, it had the deep connection and community of our 2019 NYC conference.

Overall, the event went very well. We are happy to have hosted it and thankful to our speakers and attendees for making it a memorable event.

Event Highlights:

Intimate and Engaging Atmosphere:

The conference felt like a return to our roots with a more curated and passionate audience.

The speakers delivered insightful talks, sparking lively discussions. Unlike most event, this conference was very conversational.

The speakers and the audience were really talking with each other and this fostered a deeper, more intimate connected and understanding.

Stunning Location:

Held in the picturesque Pacific Heights neighborhood of San Francisco, the venue added a layer of charm to our gathering.

Following the conference, some attendees explored the vibrant Fillmore Jazz District and enjoyed various local dining options, enhancing the overall experience.

What’s Next

Currently we are finishing up editing the footage from the Conference. As soon as it is available, we will share it with you here.

And we decided to host a few free monthly events to keep the momentum going.

Our Upcoming Events

We have two free events, one online and the other in person, coming up on October 24th.

AI Online Meetup

Join us virtually on October 24th from 3-4 PM Pacific Time to reconnect, share stories, and discuss the latest in AI developments.

Join Us

Bots & Beer

We’re excited to invite you to an in-person meetup at Olfactory Brewing & Blending in San Francisco on the same day, from 6-8 PM. It’s a perfect opportunity to unwind, network, and discuss AI over some great brews.

Join Us

We’re thrilled to keep the momentum going and hope to see you at our upcoming events to continue the conversation and deepen our collaborative efforts in the world of AI and chatbots.

Special Thank You to Our Sponsors

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Josh Talks AI

We help AI models overcome data scarcity by offering diverse, high-quality Indic language voice datasets.

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BecomingHuman.AI

As AI Becomes More Human so do we. Exploring the intersection of Humanity, Ethics & AI.

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Stefan Speaks

Follow Stefan’s as he shares the journey of building AI Agents that help Improve Life Quality, Mental Health & Well Being.

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Here’s everything you need to know to ensure you’re all set for tomorrow:

1. Calendar Invites: Check your inbox! We’ve sent out Google Calendar invites to all our attendees. This will help you keep track of the event timings easily.

2. Live Chat During the Conference: Engage with speakers and attendees in real-time via our exclusive Substack chat! Join the conversation here.

3. Last Chance to Join Us: Haven’t grabbed your ticket yet? It’s not too late! Choose from in-person or virtual attendance options to suit your preference. Don’t miss out on this opportunity to connect with leading minds in the AI and chatbot community.

Secure your spot now and be part of an enriching experience filled with insights, innovations, and networking opportunities.

Get Your Ticket Now!

We can’t wait to welcome you to the Chatbot Conference. See you tomorrow!

Warm regards,

The Chatbot Conference Team

P.S. If you have any questions or need further information, don’t hesitate to reach out to us. We’re here to ensure you have an amazing experience!

Snap up this deal before it’s too late:

• 50% off your Online Only Virtual Pass.

• Full access to three days of pioneering sessions, from September 24-26.

• Live streams of keynotes and select workshops—all from the comfort of your home.

Almost Sold Out

• Only 3 passes left at this incredible rate—down from 9 yesterday!

• Dive into the latest in AI with leaders from Google, Amazon, Voiceflow, and more.

• Network with industry giants and gain cutting-edge insights without leaving your house.

This is your last call to join us at a steal. The chance to connect with the forefront of AI technology for half the price won’t last long.

Grab Your Pass Now!

Once they’re gone, they’re gone!

Looking forward to welcoming you to an unforgettable online journey into the future of AI and chatbot tech.

Cheers,

Stefan

Register

P.S. Any questions? We’re just an email away at team@chatbotconference.com or hit us up on our live chat. We’re excited to help you gear up for an amazing experience!

Starting today, we’re offering a flash sale on a limited number of tickets – only 18 passes are available at this special price.

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⚡Flash Sale Details

• 50% off on your Online Only Virtual Pass.

• Discount: Save 30% on all in person ticket types

• Limited Availability: 18 Tickets at this Price

Don’t miss this chance to be part of the future of AI and chatbot technology at a fraction of the cost.

Secure your spot now and join a vibrant community of AI pioneers!

See you at the Conference!

Cheers,

Chatbot Conference Team

P.S. Have any questions? Feel free to reach out to us at team@chatbotconference.com or via chat. We’re here to help!

Register for the Chatbot Conference

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🚀 Online Access Details:

• Dates: September 24-26, 2024

• Time: 9:00 am to 5 pm Pacific Time Zone

  • Live Streamed via Zoom

• Access: Full live stream coverage of all three days

• Features: Interactive sessions, live Q&A, and digital networking opportunities

This online option ensures that everyone interested in the latest advancements in AI and chatbot technologies can participate, no matter their location.

Experience insightful keynotes, engage in interactive workshops, and connect with global industry leaders—all with just a click!

🔗 Check out the Agenda, Testimonials and Workshops.

Register

🔖 How to Register for Online Access:

Simply visit our registration page and select the “ONLINE ONLY: 3 Day Pass” option. It’s quick and easy!

Don’t miss out on this opportunity to be part of the cutting-edge discussions and innovations shaping the future of conversational AI.

Looking forward to welcoming you virtually to the Chatbot Conference 2024!

Warm regards,

The Chatbot Conference Team

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This limitation becomes a bottleneck, hindering scalability and flexibility in dynamic business environments. The need for a more robust solution is clear—enter the world of multi-agent architectures.

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Meet Chris Morgan Brown: An Expert in Innovative AI Solutions

Chris Morgan Brown from Amazon Web Services stands at the forefront of solving these complex automation challenges.

With a deep background in developing cutting-edge AI technologies at AWS, Chris specializes in Amazon Connect and Bedrock, tools that are revolutionizing how businesses deploy autonomous agents.

Session Spotlight: “Rags to Riches: Designing and Building Multi-Agent Architectures”

In his upcoming session at the Chatbot Conference 2024, Chris will dive into the intricacies of designing and building multi-agent architectures.

This talk isn’t just about understanding the technology—it’s about reshaping how we think about business processes and workflow automation.

How Chris’s Insights Transform AI Deployment

Chris’s approach addresses the pressing issues faced by many organizations:

• Decomposing Complex Tasks: Learn how to break down sophisticated processes into manageable, autonomous tasks tailored for different agents.

• Enhancing Collaboration: Discover strategies to ensure seamless communication and collaboration among diverse agents, mirroring effective human team interactions.

• Scalability and Flexibility: Explore architectural designs that support easy scalability and flexibility, allowing your systems to grow and adapt with your business needs.

• Quality and Performance Management: Gain insights into maintaining system performance and quality, ensuring that your multi-agent setup not only meets but exceeds operational expectations.

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Why You Can’t Miss This Session

Attending Chris’s talk will equip you with the practical skills and strategies to overcome the common hurdles of automation.

You’ll leave with a solid understanding of how to implement multi-agent systems that enhance operational efficiency and drive innovation, setting your business apart in the competitive landscape.

Register

Join Us and Transform Your Approach to AI

Don’t miss the opportunity to learn from one of the industry’s leading experts.

Chris Morgan Brown’s session will provide you with a roadmap to revolutionizing your automation strategies through multi-agent architectures.

Act now! Register for the Chatbot Conference 2024 today and secure your spot in this transformative session.

Register

Prepare to elevate your AI capabilities and push your business towards a more efficient, scalable future.

Warm regards,

The Chatbot Conference Team

P.S. Ready to take your automation processes to the next level? Chris’s session is the key to unlocking the full potential of multi-agent systems. Sign up now and be part of the future of AI!

Subscribe now

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Just a quick heads-up—there’s only one day left to take advantage of our biggest sale of the year for the Chatbot Conference 2024!

Don’t miss out on saving up to $400. Sale ends tomorrow, August 30th, at midnight.

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🚀 Here’s why you shouldn’t miss out:

• Engaging Keynotes: Learn from the brightest minds transforming the AI industry.

• Interactive Workshops: Hands-on experience where you’ll build and deploy your own AI Agent in 48 hours, and earn certification.

• Unparalleled Networking: Connect with AI pioneers and innovators from around the globe in San Francisco.

🔗 Check out the Agenda, Testimonials and Workshops.

This is your last chance to be at the cutting edge of conversational AI and make connections that could transform your career.

Register

🔖 Sale Ends August 30th

Don’t let the clock run out on this deal! Secure your spot now and join us for an event brimming with innovation and insights.

The Discount is automatically applied. Just visit our website and select of the tickets marked ‘SALE’ before the offer expires.

See you at the Conference!

Cheers,

Chatbot Conference Team

P.S. Have any questions? Feel free to reach out to us at team@chatbotconference.com or via chat. We’re here to help!

Register for the Chatbot Conference

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Her insights will help attendees grasp how AI can be designed to think and interact in ways that are inherently more aligned with human thought processes.

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Who is Alea Abrams?

Alea Abrams is the CUX & Gen AI lead at ServiceNow, where she has spent over seven years mastering the art of conversation design.

Her work spans developing cohesive conversational strategies across a diverse range of products, making her a foremost expert in crafting user-centric AI interactions.

Session Overview: Leveraging Mental Models for Smarter Conversations

In her talk, “Mind Meets Machine: Leveraging Mental Models for Superior AI Interactions,” Alea delves into the core of how users comprehend and engage with conversational AI. With generative AI technologies rapidly evolving, her session addresses the crucial role of mental models in designing AI that meets and exceeds modern user expectations.

You’ll Discover:

• Importance of Mental Models: Why a deep understanding of these models is essential for designing effective conversational AI.

• Design Strategies: How to structure web and conversational content to guide AI interactions and anticipate user needs effectively.

• Crafting Conversations: Practical tips for creating clear, concise, and engaging content that ensures seamless interactions.

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Why This Session Matters:

Alea’s session is more than just a technical workshop—it’s about bridging the gap between static information and dynamic, engaging conversational experiences. Attendees will not only adapt to the changes in AI technology but will learn to actively shape conversational interfaces that are intuitive and effective.

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Join Us

Don’t miss the opportunity to transform how you design AI interactions. Alea’s session is crucial for designers, AI practitioners, and anyone eager to lead in the future of conversational AI.

Her expertise will provide you with the skills needed to create engaging and functional AI interactions.

Register

Warm regards,

The Chatbot Conference Team

P.S. Ready to lead the change in AI design? Register now to secure your spot at Alea Abrams’ pivotal session on the future of conversational AI.

Just a friendly reminder that our exclusive ticket sale for the Chatbot Conference 2024 is nearing its end! If you haven’t secured your spot yet, now is the perfect time to do so and save up to $400.

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🚀 Why Attend?

• Engaging Keynotes: Gain insights from industry leaders transforming the AI landscape.

• Interactive Workshops: Hands-on learning to design and deploy your own AI Agent in just 48 hours—plus, earn a professional certification.

• Unparalleled Networking: Connect with innovators and pioneers from around the world right here in San Francisco.

This is your chance to be at the forefront of conversational AI developments and make significant professional connections.

If you want to learn more about the conference you see the Agenda, Testimonials and Workshops here.

🔖 Sale Ends August 30th - Act Fast!

Right now you can save $200 on Day 1 passes or $400 off the full 3-day experience. Don’t let this opportunity slip through your fingers!

Visit our website to grab your discounted tickets before they’re gone. Remember, the sale ends on August 30th.

We’re excited to welcome you to an event packed with innovation and insights. Don’t miss out on this opportunity to elevate your knowledge and network in the AI sphere.

Register

See you at the Conference!

Cheers,

Chatbot Conference Team

P.S. Have any questions? Feel free to reach out to us at team@chatbotconference.com or via chat. We’re here to help!

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This new frontier demands an acute focus on values, morality, and ethics, transforming AI from a mere computational tool into a pivotal player in the cultural and psychological arenas.

In this context, AI systems face ethical dilemmas that go beyond traditional programming challenges, requiring a robust moral framework to guide decision-making processes effectively.

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From Computation to Culture: AI’s New Frontier

In this new era, AI steps beyond the realm of straightforward problem-solving into the domain of cultural nuances and psychological intricacies.

Here, the distinctions between right and wrong blur, replaced by the continuous search for better or worse outcomes.

This shift demands an acute focus on values, morality, and ethics, transforming AI from a mere tool of efficiency into a conduit for the good, the beautiful and the true.

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A Philosopher in AI’s Realm

Stefan Kojouharov has made significant contributions to the AI field, particularly in understanding how AI can interact with human emotions and societal norms through his work with Personality NFTs. His insights into moral philosophy, as detailed in his writings, provide a profound backdrop to his approach to AI development.

At the upcoming Chatbot Conference 2024, Stefan will delve into the ethical quandaries of AI in his talk, “Ethical AI: Conquering Bias and Building Trust in Intelligent Systems.” His talk is set to delve into how AI can navigate this complex landscape without compromising the very fabric of human values.

Moral Murkiness in the Age of AI

In the age of AI, we encounter ‘moral murkiness’—situations where conventional moral frameworks falter, unable to fully address the nuanced realities that AI must navigate.

This often leads to moral relativity, where the distinction between right and wrong blurs, potentially spiraling into ethical neglect driven by profit motives in industries like social media.

Today, there is growing interest and concern regarding AI ethics stem from the widespread recognition of the profound impact these technologies have on society.

Here are a few of the main issues:

1. Bias and Discrimination

2. Privacy and Surveillance

3. Accountability and Transparency

4. Autonomy and Manipulation

5. Job Disruption

6. Dehumanization and Dependency

Morality in the Age of AI

Stefan advocates for a guiding principle of beneficence in AI, proposing a structured approach to ensure that AI actions at individual, cultural, and systemic levels are aimed at enhancing human well-being and societal progress.

Such a principle could revolutionize AI’s impact, steering it towards outcomes that not only solve problems but also foster a moral and just society.

Here is how it would apply to each level:

• Individual Level:

  • The AI would aim to help the individual become the best version of himself/herself. Here the AI would seek ways to help the each person orient there life towards meaning and a shared purpose which is beneficial to both the individual and society

  • On a purely objective level, AI systems can be used to run A/B tests on how food, sleep, supplements, etc effect the person subjectively.

• Culture

  • AI would ensure that pro-social values like fairness, justice, transparency, accountability, safety, equality and so on are included.

  • AI would also take cultural values into account both on the micro level (individual) and the macro (entire culture).

• Systems

  • AI would need to ensure that our systems, such as our economic systems, transportation, communication, energy, etc are stable and evolving in a harmonious way.

  • For example, Labor market disruption would be taken into account when deploying new technology.

Using the framework, we can now answer the harder questions of Morality, which boils down to who should live.

Join the Chatbot Conference

The Test

We gave ChatGPT 4 Stefan’s framework and asked it the above question and here is how it responded:

Building AI Systems on top of such a principle could revolutionize AI’s impact, steering it towards outcomes that not only solve problems but also foster a moral and just society.

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A Call to Ethical Innovation

Join us at the Chatbot Conference 2024 to engage with these pivotal discussions that promise to redefine the boundaries of technology and ethics.

Stefan Kojouharov’s insights will equip you with the knowledge to shape an AI-driven future that upholds and celebrates human dignity and values.

Warm regards,

The Chatbot Conference Team

P.S. Be part of the change. Register now to secure your spot in this essential discussion on the future of ethical AI.

Register

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Here's What You Can Expect:

• Insightful Keynotes: Hear from pioneers and innovators who are shaping the world of conversational AI.

• Interactive Workshops: Dive into hands-on sessions where you'll learn to design and build AI-Agent in 48hrs and earn a Certification.

• Networking Opportunities: Connect with top industry leaders and peers in the San Francisco Bay Area and from around the globe.

If you want to learn more about the conference you see the Agenda, Testimonials and Workshops here.

How to Redeem Your Discount

Simply go to the website and select the ticket marked SALE. But hurry, this offer is available for a limited time only!

🔖 Sale Details:

• Discount Offered: Enjoy $200 Off on Day 1 Passes & $400 Off on all 3 Days of the Chatbot Conference

• Sale Duration: Now through August 30th – don’t miss out!

Register

Don't miss out on this opportunity to save on your ticket and join us for an unforgettable experience.

We promise you a conference filled with learning, innovation, and plenty of networking opportunities.

Secure your spot today and be part of the future of AI and chatbot technology. We can’t wait to see you there!

Best regards,

Chatbot Conference Team

P.S. Have any questions? Feel free to reach out to us at team@chatbotconference.com or via chat. We’re here to help!

Register for the Chatbot Conference

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3 Big Updates

We’re thrilled to share some big updates that will enhance your experience with our content and community! Over the past few weeks, we’ve made some significant changes, including moving our newsletter to Substack. Here’s what this means for you:

1. Chat & Community Area

We’ve launched a dedicated section for community interaction and discussions:

• Engage in AI Conversations: Dive deep into topics about AI, LLMs, RAG, and chatbots.

• Connect with Peers: Meet and collaborate with fellow AI Agent Builders.

• Stay Informed: Get the latest updates on meetups, events, and upcoming conferences.

Explore Chat & Community

2. Full Access to Our Library

In the spirit of giving back to our community, we’re granting you access to all of our past Chatbot Conferences. Check out the highlights and revisit these insightful sessions at your leisure. View Highlights Here.

3. Subscriber Perks

We value our paid subscribers and are excited to offer even more value:

• Annual Complimentary Ticket: Receive one free ticket to the Chatbot Conference every year.

• Unrestricted Content Access: Enjoy full access to all our content, including in-depth deep dives, tool comparisons and premi

  um case studies.

• Create Threads: Create and participate in threads within our chat community.

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We are continuously working to bring more value to our community.

These updates are just the beginning of what we hope to offer.

Thank you for your continued support, and we look forward to growing and engaging with you on Substack!

Warm regards,
Stefan

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This virtual event showcased emerging trends and practical applications of AI-driven communication across various sectors.

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Key Highlights and Emerging Trends

1. The Rise of B2E Virtual Assistants and Conversational RPA

One of the most significant themes of the conference was the growing importance of Business-to-Employee (B2E) virtual assistants and Conversational Robotic Process Automation (RPA). This trend was exemplified by Fireflies.ai, featured in a fireside chat with Krish Ramineni, Co-founder and CEO of Fireflies.AI and Seth Greenfield, Co-Founder & CEO at imperson.

Fireflies.ai has emerged as a leader in this space, boasting over 16 million users who leverage their AI tools for meeting note-taking and various back-office tasks. The company's success underscores the increasing demand for AI-powered solutions that enhance workplace productivity and streamline internal processes.

2. AI Bots Driving Engagement in Gaming

Riot Games, known for popular titles like League of Legends, presented a fascinating case study on using AI bots to drive user engagement. Rai Medeiros from Riot Games discussed how the company leveraged data to create more engaging conversations and experiences within their games.

This application of AI in gaming demonstrates the versatility of chatbot technology, showing its potential to enhance user experience even in highly engaging mediums like video games. The use of AI to optimize player interactions and potentially discover new gameplay mechanics highlights the transformative potential of this technology in the entertainment industry.

3. Enhancing Chatbot Performance in Consumer Goods

Maria Crosas Batista from Nestlé shared insights on how the company is improving its chatbots' performance, particularly in intent detection. Since 2016, Nestlé has deployed up to 20 bots in production, with more than 15 projects in progress. Their use cases range from pre-purchase advice and recipe recommendations to machine troubleshooting and post-purchase support.

Nestlé's focus on enhancing natural language processing and conversation design demonstrates the ongoing efforts to make chatbots more intuitive and effective in customer interactions. This case study highlights the importance of continuous improvement and optimization in chatbot technologies, especially for large-scale consumer applications.

Other Notable Sessions

• “Bringing Chatbots to Life" by Yakir Buskilla from Cocohub.ai

• “Chatbots are Coming to Google Search" by Rob Lawson

• "Going Beyond Intents & Entities" by Alan Nichol from Rasa

• "Conversational UX Best Practices for Customer Service" by Greg Bennett from Salesforce

• "SAFE Method for Developing Enterprise Virtual Assistants" by Yi Zhang from rul.ai

• "Using IBM's Pre-Built Chatbot Components with IBM Watson" by Dave Nugent from IBM

You see the full Agenda and Speaker line up here.

Videos

Here are our featured videos from the event, starting with Krish Ramineni and Seth Greenfield on AI Assistants.

Voice was also a very big topic on 2021

Now, it’s been a few years and we are starting to see Business Messaging take shape and gaining insight on the ways Google Plans to use it.

How Riot Games starting using Chatbots to drive engagement.

How Nestle began using Chatbots

Customer Service with Salesforce

Conversation Design Sessions

NLU Sessions

Building and Deploying Chatbots:

Backstage:

Conclusion

The Chatbot Conference 2021 highlighted the rapid evolution of conversational AI technologies and their expanding applications across various industries. The emergence of AI assistants for employees and B2E tasks, along with the improvement of chatbots in enhancing user experiences in diverse sectors like gaming and consumer goods, signals a new era in human-computer interaction.

As these technologies continue to advance, we can expect to see more sophisticated, context-aware, and personalized conversational AI solutions that will transform how businesses operate and interact with both their employees and customers.

The conference served as a crucial platform for sharing knowledge, discussing emerging trends, and exploring the practical applications of chatbots and AI in an increasingly digital world.

However, there are many challenges ahead.

One of the most pervasive challenges is predictability. Often, LLMs can say and do things that we did not intend.

In many ways, we are blind to the decisions they make and what led to those decisions.

What if there was a way to peel back the onion and uncover what is going on under the hood?

One approach to start this process is by gaining insights on the impact and performance of our prompts. By having clarity on the effectiveness of our prompts in different contexts and scenarios, we can improve them and the performance of our AI Agents.

In her talk, “How to Launch LLM-Powered Chatbots That Actually Work,” Co-founder of Maxim AI, Vaibhavi Gangwar, will share her framework and tools for mastering AI chatbot development and ensuring quality, speed, and reliability.

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Who is Vaibhavi Gangwar?

Vaibhavi Gangwar is a trailblazer in the AI space, steering the helm at Maxim AI to craft solutions that enhance chatbot interactions across the board.

Her expertise is crucial for those aiming to leverage AI to its fullest potential, ensuring that chatbots are not only responsive but also reliable and efficient.

The Challenge of Unpredictability in AI

Vaibhavi’s session, at the Chatbot Conference, will delve into the unpredictable nature of large language models (LLMs) that often lead to unexpected outcomes.

This unpredictability is why her insights into standardized testing and performance evaluation are indispensable.

Transforming AI Development

This talk is set to transform how developers and businesses approach AI chatbot development.

Vaibhavi will outline methods to enhance predictability and reliability in AI systems, emphasizing the importance of effective prompt engineering and testing frameworks.

By understanding effects of a prompt, the input and output developers can improve their prompts and their overall effectiveness and performance.

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Why This Talk Is a Must-Attend

For anyone involved in AI development, from engineers to business leaders, understanding how to mitigate the challenges posed by LLMs is critical.

Vaibhavi’s insights provide a roadmap to developing more reliable and efficient AI solutions that are crucial in today’s tech-driven marketplace.

Join Us

Join Us

Join Vaibhavi Gangwar at the Chatbot Conference 2024 for an in-depth look at crafting effective, efficient, and reliable AI chatbots.

Her session will equip you with the knowledge to not just cope with the evolving landscape of AI but to thrive in it.

Don’t miss out on this opportunity to transform your approach to AI chatbot development. Register now for the Chatbot Conference 2024 and ensure your spot in this essential discussion.

Looking forward to seeing you in San Francisco for a groundbreaking event filled with innovation, learning, and networking opportunities.

Secure your spot today and be part of the future of AI.

Warm regards,

The Chatbot Conference Team

Register

Dear Friends,

Last week we share our Agenda for the Chatbot Conference 2024.

Now, most people don’t know this, but we created a super effected 3D Framework that we use at all of out events.

Here is the 3D Framework:

1. Day 1: Discover - This is the Chatbot Conference Day

2. Day 2: Design - Full Day Certified Workshop where we Design you AI Agent

3. Day 3: Deploy - On the last day of the Workshop we Deploy your AI Agent

Today, let’s dive deeper into what Days 2 and 3 have in store for you, especially focusing on our hands-on Certified Workshop where you’ll design and build your AI Agent in just 48 hours!

What You Will Learn and Do:

This dynamic workshop is designed to give you practical, in-depth training in some of the most cutting-edge aspects of AI development:

• Large Language Models (LLMs): Harness the power of advanced LLMs to create sophisticated conversational agents.

• Prompt Engineering and NLU (Natural Language Understanding): Learn the techniques that define how AI understands and responds in conversations.

• Retrieval-Augmented Generation (RAG) & Setting Up Knowledge Bases: Integrate extensive knowledge bases to provide accurate and contextually relevant responses.

• The Art of Conversational Design: Craft engaging and effective conversation flows that captivate users.

Certification & Prototype

Not only will you gain valuable skills, but by the end of this workshop, you’ll also:

• Receive a certification recognizing your new skills in AI and conversational design.

• Have a working prototype of your AI Agent to showcase to potential employers or clients.

Next, let’s jump into the Agenda!

Workshops Agenda

Design Day: September 25th | 9 am to 4:00 pm PT

We kickstart with an introduction to Conversation Design followed by deep dives into LLMs and NLU.

Design Day Agenda

• 9:00 am: What is Conversation Design?

• 9:30 am: The New Conversation Design Stack

Part 1: Conversation UX Principles

• 10:00 am: Flows, Knowledge Bases, Prompting, Training

• ​11:00 am: Psychology, Flow, Personality, Information

• 12:00 am: Lunch break

​Part 2: Designing your Project

• ​1:00pm: Designing Flows: Intents & Entities

• 2:00pm: Knowledge Bases: Hierarchies, Ontologies, Taxonomy & Semantics

• 3:00pm: Prompt Engineering & Tuning: Prompt Chaining, Personality,

Deploy Day: September 26th: ChatGPT & NLU (Voiceflow)
9 am to 3:00 pm PT 

We focus on Prompt Engineering, Knowledge Bases, and a comprehensive session on deploying your AI Agent.

Agenda

• 9:00am: Lay of the Land 

• 9:30am: Setting up your account

Part 1: Flow using NLU

• 10:00am: Creating your first Intent using NLU

• 11:00am: Second Intent & Fallback Intents

• 12:00pm: Lunch break

Part 2: Knowledge Base & Prompt Engineering 

• 1:00pm: Connect your Bot to a Knowledge Base​

• 2:30pm: Prompt Engineering & Persona Set Up​

• 4:00pm: Going Live

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Proven Success

Join over 1,000 alumni many who have transformed their careers through our workshop.

Notable alumni like co-instructor Austin Bedford, who leveraged the skills he acquired to join Salesforce as a Conversational Designer, showcasing the real-world impact and opportunities this workshop offers.

»»Read Testimonials

Why Join?

Don’t miss this opportunity to turn theory into practice and step confidently into the field of AI and conversational design.

• Hands-On Learning: Build a fully functional AI agent from scratch.

• Networking Opportunities: Connect with industry leaders and peers.

• Career Advancement: Enhance your resume with a certification and practical experience that employers value.

Learn More

Register

Spots are limited to ensure personalized attention, so secure your place now and start your journey towards becoming a skilled Conversational Designer.

Ready to build the future? Register now and take the first step towards mastering AI.

We can’t wait to see what you’ll create!

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Get ready for a transformative exploration at the Chatbot Conference 2024, as we delve into the future of automation with our keynote speaker, Braden Ream, CEO of Voiceflow.

Who is Braden Ream?

Braden Ream is the Founder of Voiceflow, an innovative platform that empowers teams to design, prototype, and launch voice and chat applications.

Under his leadership, Voiceflow has become instrumental in shaping how businesses interact with digital users through conversational AI.

Today, Voiceflow has over 250,000 teams building AI Agents on its platform, and Braden has a unique view and understanding of where things are and where they are going.

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Beyond Simple Automation

The next stage for AI is taking shape, and it goes beyond AI Assistants that automate simple tasks.

As Braden Ream explains, “AI agents are not just about automating simple tasks anymore. They’re about creating intelligent systems that can understand context, learn from interactions, and make decisions that drive business value. We’re on the cusp of a revolution in how businesses operate, and AI agents are leading the charge.”

Keynote Highlights: Unleashing AI Agents

Braden Ream will discuss the transformational capabilities of AI agents and their impact on business automation:

• Understanding AI Agents: Dive into what AI agents are, their capabilities, and why they’re more than just task automation tools.

• Current Applications and Successes: Explore real-world applications where AI agents have significantly increased efficiency and decision-making.

• Future Potential: Look ahead to see where the technology is going and how it can be harnessed across various industries.

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A Peak into the Very Near Future

Today’s agents can handle many tasks and get things done for users. For example, Customer Service AI Agents can handle a large number of questions, look up orders, give users updates, process returns, and so on.

Yet, this is just the beginning.

Consider the impact of cutting-edge AI agents in various industries:

• In healthcare, AI agents are assisting in patient triage, appointment scheduling, and even preliminary diagnoses, freeing up medical professionals to focus on complex cases.

• In finance, these intelligent systems are revolutionizing fraud detection, personalized banking experiences, and algorithmic trading.

• In retail, AI agents are transforming inventory management, personalizing customer recommendations, and even predicting future trends.

In each example, the AI Agents can process enormous amounts of information, opening up an entirely new set of opportunities.

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Effective Integration

One of the key challenge for organization is integration. Integrating different applications, knowledge bases, user avatars, business goals, and data.

“It’s about understanding how to integrate these AI agents into existing business processes, how to scale them effectively, and how to ensure they’re delivering real value.” Braden Ream

Here, Braden can give us insight into and offer attendees actionable insights on deploying AI agents within their organizations.

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Why Attend This Keynote?

• For Business Leaders: Gain strategic insights into how AI agents can transform your business operations and create competitive advantages.

• For Developers and AI Enthusiasts: Understand the underpinnings of AI agent technology and learn about cutting-edge developments.

• For Entrepreneurs: Discover innovative applications of AI agents that could inspire new business ideas or models.

Join Us

Join Braden Ream at the Chatbot Conference 2024 to explore how AI agents are setting the stage for the next wave of business automation.

Whether you are a seasoned AI professional or a business leader looking to innovate, this keynote will provide you with the knowledge and inspiration to propel your initiatives forward.

We look forward to welcoming you to San Francisco for an event filled with innovation, learning, and networking opportunities. Secure your spot today and be part of the future of AI.

Register Now: Chatbot Conference 2024 Registration

Warm regards,

The Chatbot Conference Team

P.S. Don’t miss out on engaging discussions, hands-on workshops, and exclusive networking opportunities that could redefine how you interact with AI.

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The Chatbot Conference 2024, is taking place from September 24th to 26th in the vibrant city of San Francisco!

Now, let’s jump into our theme….

What is this year’s theme?

Every year, the Chatbot Conference sets a theme. This is our way of organizing the information and seeing what direction it is pointing in.

As a result, we have always been ahead of the curve. We first covered ChatGPT, NLG, and OpenAI in 2019.

In 2022, we hosted an entire conference in the Metaverse, where AI assistants introduced attendees to each other based on their NFTs.

This year, we’re diving deep into the world of AI agents—LLMs that do more than just answer questions; they take action!

Now let’s look at our Featured Speakers and their unique perspective.

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Featured Speakers

Our events often feature 40+ speakers and multiple tracks. This year, we are focusing more on what works.

To that end, here are our featured speakers, who will help us gain clarity on the current state of Conversational AI and where we are headed.

• Braden Ream - CEO, Voiceflow

  • As the founder of Voiceflow, used by over 250,000 teams, Braden will discuss trends in bot building and the value they create.

• Vaibhavi Gangwar - Co-founder, Maxim AI

  • Vaibhavi will provide a deep dive into launching LLM-powered chatbots that deliver real results.

• Jack C. Crawford - VP of Gen AI, Wells Fargo (Ex)

  • Jack will share insights on how large enterprises in heavily regulated industries approach AI and LLMs.

• Alea Abrams - CUX & Gen AI, ServiceNow

  • Alea will explore leveraging mental models for superior AI interactions.

• Andy Korman - Leading Growth, LMNT

  • Andy will share insights on mastering lifelike AI conversations with generative speech.

• Dustin Dye - Co-founder & CEO, BotCopy

  • Dustin will reimagine the digital landscape and the future of websites and the internet.

• Stefan Kojouharov -Founder of Chatbots Life & PNFTs

  • Stefan will discuss the importance of AI Ethics and how we can use AI to positively move forward in the world.

• Arte Merritt - Head of Strategic Partnerships, Reconify

  • Arte will be part of the Big Picture Panel, discussing the future of AI and LLMs.

• Idan Schmorak - CEO at UNITH

  • Idan is helping us peak into a future where AI Agents are Digital Humans that engage users in real time.

And of course, we have many more speakers!

Next, let’s jump into our agenda.

Agenda Highlights: Day 1 (September 24, 2024)

Every year, we put a lot of thought into our agenda. We like to organize it in such a way that content flows from one topic to the next.

Typically, we start with the Big Picture to see where we are now and identify what is working.

This year’s Morning Sessions are about seeing the Big Picture and uncovering what is most important, valuable, and emerging.

• 9:00 AM - 9:10 AM: Welcome Talk & Overview
  Stefan Kojouharov, Founder @Chatbot Conference

• 9:10 AM - 9:45 AM: Keynote: The AI Agent future and business realities today
  Braden Ream, CEO @ Voiceflow

• 9:45 AM - 10:15 AM: The Big Picture Panel
  Moderator: Stefan Kojouharov, with Arte Merritt (Reconify) & Austin Bedford (CUX)

• 10:15 AM - 10:45 AM: Building an Enterprise Ready Chatbot on Vertex AI
  Lewis Liu, GenAI Gemeni @Google

• 10:45 AM - 10:55 AM: Coffee Break

• 10:55 AM - 11:30 AM: How to Launch LLM-powered Chatbots That Actually Work
  Vaibhavi Gangwar, Co-founder @Maxim AI

• 11:30 AM - 12:00 PM: Future of Website and the Internet: Reimagining the Digital Landscape
  Dustin Dye, Co-founder & CEO @BotCopy

Afternoon Sessions

In our afternoon sessions, the focus shifts to execution. Here, we focus on the main challenges in Conversational A.I.AI and how to overcome these challenges through engineering and user experience design.

We finish the day with our famous Zero to Launch Panel, which will give you a clear direction on how to get started in building and launching your own A.I. Agents.

And then…. we celebrate during Happy Hour.

• 12:00 PM - 1:00 PM: Lunch

• 1:00 PM - 1:30 PM: The 10 Impediments to LLM Adoption
  Jack Crawford, VP of Gen AI @Wells Fargo (Ex)

• 1:35 PM - 2:05 PM: Ethical AI: Conquering Bias and Building Trust in Intelligent Systems
  Stefan Kojouharov, Founder @ChatbotsLife

• 2:10 PM - 2:40 PM: Rags to Riches: Designing and Building Multi-Agent Architectures
  Chris Morgan Brown, Natural Language AI @Amazon Web Services

• 2:40 PM - 2:50 PM: Coffee Break

• 2:50 PM - 3:25 PM: Mind Meets Machine: Leveraging Mental Models for Superior AI Interactions
  Alea Abrams, CUX & Gen AI @ServiceNow

• 3:30 PM - 4:00 PM: Speaking Human: Mastering Lifelike AI Conversations with Generative Speech
  Ariel Cai, Leading Growth @LMNT

• 4:00 PM - 4:20 PM: Digital Humans and AI: Crafting the Next Generation of User Experiences
  Idan Schmorak, CEO @UNITH

• 4:20 PM - 5:00 PM: Zero to Launch Panel: From Proof of Concept to Production

• 5:00 PM - 6:00 PM: Happy Hour

On days 2 & 3, we will apply what we learned from the Conference in our full-day workshops.

You will design, build, and launch an AI agent in 48 hours!

Here is the plan.

Day 2 Certified Workshop: Conversational UX

Day 2 is about design and design thinking!

In the same way, a great chef understands how to work with ‘salt, acid, fat, and heat’. Our goal is to give you the foundational ingredients for building AI Agents. Once you understand the role of CUX, NLU, Prompt Engineering, LLMs, and RAG, you will have a strong foundation on which to design and build powerful agents.

This deeper understanding is what we are really after.

• 9:00 AM: What is Conversation Design

• 9:30 AM: The New Conversation Design Stack

• 10:00 AM: Conversation UX Principles

• 11:00 AM: Psychology, Flow, Personality, Information

• 12:00 PM: Lunch Break

• 1:00 PM: Designing Flows: Intents & Entities

• 2:00 PM: Knowledge Bases: Hierarchies, Ontologies, Taxonomy & Semantics

• 3:00 PM: Prompt Engineering & Tuning: Prompt Chaining, Personality

We learn by doing, and by the end of Day 2, you should have your AI agent designed and ready to go.

Day 3 Certified Workshop: AI & LLM Development

On Day 3, we bring your designs to life and launch your AI Agent.

• 9:00 AM: Lay of the Land

• 9:30 AM: Setting up Your Account

• 10:00 AM: Creating Your First Intent Using NLU

• 11:00 AM: Second Intent & Fallback Intents

• 12:00 PM: Lunch Break

• 1:00 PM: Connect Your Bot to a Knowledge Base

• 2:30 PM: Prompt Engineering & Persona Set Up

• 4:00 PM: Going Live

The real beginning of your journey starts after you launch your AI agent. After launch, the project will gather data and user feedback; through this, you can integrate and improve your AI Agent. This process is where the majority of your work will be.

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Benefits of Attending

• Learning: Gain deep insights from industry leaders and practical knowledge from hands-on workshops.

• Networking: Connect with peers, industry experts, and potential collaborators.

• Building: Participate in live workshops to build your own AI Agent.

What is it Like Attending the Chatbot Conference?

We actively create a vibrant community environment where professionals can connect and collaborate.

Attendees arrive to discover the path ahead and engage with the top industry leaders, share their experiences, and develop meaningful relationships.

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Don't miss out on this opportunity to learn from the best, network with peers, and build your own AI Agents.

Looking forward to seeing you there!

Best regards,
The Chatbot Conference Team

P.S. Spaces are filling up fast! Secure your spot today and join the AI Agent revolution!

If you still have any questions about the Conference, check out our Testimonials below 👇

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We help AI models overcome data scarcity by offering diverse, high-quality Indic language voice datasets.

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BecomingHuman.AI

As AI Becomes More Human so do we. Exploring the intersection of Humanity, Ethics & AI.

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BotCopy

Swiftly deploy a secure & compliant AI-first messenger that works with top cloud AI solutions.

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Stefan Speaks

Follow Stefan’s as he shares the journey of building AI Agents that help Improve Life Quality, Mental Health & Well Being.

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Since its inception, the Chatbot Conference has attracted thousands of attendees from around the world, bringing together industry leaders, designers, developers, and enthusiasts passionate about Conversational AI.

To date we have had well over 1,000 very happy attendees.

Most participants rate their experience a 4.5 out of 5, and that this conference was one of their favorites.

We strive to consistently deliver exceptional value.

What the Top Industry Experts say about the Chatbot Conference

What is the Chatbot Conference Like?

Over the years, the Chatbot Conference has been ahead of the curve. We first featured NLG, OpenAI and LLM back in 2019!

In 2018 we were talking about AI Ethics and Privacy and in 2022 we even held a Conference in the Metaverse where we successfully converged AI, Blockchain, and NFTs by having hosting our event in Decentraland and having AI introduce attendees to each other based on their NFTs.

But… the Chatbot Conference is more than just a series of events showcasing where the Conversational AI industry is and where it is going.

We actively create a vibrant community environment where professionals can connect and collaborate.

Attendees arrive not only to discover the path ahead, but also to engage with the top industry leaders, to share their experiences, and develop meaningful relationships.

"I am a fan of this Conference in particular because they bring practitioners together so you can connect with them and learn from them.”

Alex Weidauer, Co-Founder Rasa

The atmosphere we foster is inclusive environment, and we strongly emphasize the importance of building connections that extend beyond the conference itself.

In NYC, after the Chatbot Conference many of us went out for Pizza.

"This is a place where you can meet a lot of people which is important for your career development. You never know, maybe your next job and next partnership are here.” Yi Zhang, Co-Founder at Rul AI

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Testimonials

The Chatbot Conference has established itself as a premier event in the conversational AI industry, attracting thousands satisfied attendees over the years.

"I was at the original Chatbot Conference in San Francisco in 2017 and ... it's very exciting to actually have a roadmap of where we are and where we are going."

Henry Hu, AI Public Speaker, Dashbot

Key Benefits of the Chatbot Conference

1. Networking Opportunities: The conference offers a unique platform for professionals to connect with peers, potential partners, and industry leaders.

2. Certified Workshops: Workshops and interactive sessions allow attendees to gain practical skills they can immediately apply to their projects.

3. Exclusive and Welcoming Community: The conference strikes the perfect balance between being exclusive yet warm and welcoming, fostering a community where professionals can freely exchange ideas and build lasting relationships.

4. Career and Business Opportunities: Whether you're looking to hire, get hired, find partners, or explore new business opportunities, the Chatbot Conference is the best place to make those connections.

5. Cutting-Edge Insights: Gain early access to emerging trends and technologies in the chatbot and AI space, helping you stay ahead of the curve. As Henry Hu noted, the conference provides a clear roadmap of the industry's future.

Subscribe & Get Ahead of the Curve

Subscribe and be the first to know about our upcoming events.

Subscribe now

Join the Revolution

When you join, you become a part of a community that is driving the future of conversational AI.

Whether you're an industry veteran or a newcomer, our conferences provide the insights, connections, and tools you need to succeed in this rapidly evolving field.

Take the Next Step

Visit our conference pages to learn more and register for our upcoming events. Watch the videos, explore the sessions, and see for yourself why the Chatbot Conference Series is the premier event for AI professionals.

Explore Upcoming Events

The Chatbot Conference series has been at the forefront of AI exploration since 2017, providing invaluable insights and paving the way for future advancements in conversational AI.

Our inaugural event featured influential players in the space, such as Woebot—a pioneering therapy chatbot—and Fireflies AI, known for transforming workplace productivity with AI-driven meeting assistants.

Over the years, we have evolved into a go-to resource for market insights and trends in AI, consistently reflecting the most pressing themes in the industry.

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Five Biggest Takeaways

1. Early Insights into ChatGPT and LLMs: In 2019, the conference presciently featured talks on Natural Language Generation. By spring 2022, a full 18 months before ChatGPT's public debut, attendees witnessed firsthand the power of LLM-driven marketing bots, foreshadowing the AI revolution to come.

2. Increasing Importance of AI Ethics and Privacy: The 2018 conference spotlighted the critical importance of ethical AI development and data privacy. As AI permeates daily life, attendees gained crucial insights into responsible AI practices and navigating complex privacy regulations.

3. Transformative Impact of LLMs and Conversational RPA: The 2020 and 2023 conferences showcased the revolutionary impact of Large Language Models and Conversational RPA. These technologies have democratized chatbot development, enabling individual developers to create sophisticated bots with unprecedented speed and efficiency.

4. The Evolution of AI Applications: Since 2017, the Chatbot Conference has chronicled AI's journey from niche to mainstream. From Woebot's therapeutic chatbots to Fireflies AI's productivity tools, attendees have witnessed AI's rapid integration into everyday business solutions.

5. Convergence of AI, Blockchain, Metaverse, & Voice: The 2022 conference explored the exciting intersection of AI with emerging technologies. Attendees gained forward-looking perspectives on creating immersive digital experiences and leveraging blockchain for innovative AI applications.

Conference Highlights

Each conference has highlighted themes that served as early indicators of future developments, guiding attendees through the rapidly changing landscape of conversational technologies.

Here are the Highlights for each of our Conferences over the years.

Additionally, we have made all of the Sessions and Videos Available.

2017: The First Ever Chatbot Conference

• Groundbreaking AI Applications: Introduced transformative AI tools like Woebot for therapy and Fireflies AI, setting the stage for AI's role in mental health and workplace productivity.

• Early Adopters in Enterprise: Showcased pioneering use cases in large enterprises, including 1-800-Flowers, highlighting how early adopters leveraged conversational AI for business success.

See Sessions and Videos for Chatbot Conference 2017

2018: The Rise of Enterprises Using AI, AI Ethics & Privacy

• Enterprise AI Adoption: Highlighted the surge in AI integration within large corporations, demonstrating AI's growing influence in enterprise settings.

• Ethics and Privacy: Addressed critical concerns about AI ethics and data privacy, emphasizing the need for responsible AI development.

• Blockchain for Privacy: Explored the potential of blockchain technology for enhancing data privacy and ownership, foreshadowing its future applications.

See Sessions and Videos for Chatbot Conference 2018

2019 NYC: Natural Language Generation & OpenAI

• Natural Language Generation: Introduced advanced NLG techniques and discussed the transformative potential of OpenAI's language models.

• Future of Human-like Text: Explored the future of human-like text generation in chatbots, setting the stage for more natural and engaging AI interactions.

See Sessions and Videos for Conference 2019 NYC

2019 SF: Rise of AI Voice, Alexa & Google Home

• Voice-Based AI Assistants: Focused on the growing importance of voice technology, featuring integration strategies for Alexa and Google Home.

• Industry Applications: Explored the vast potential of voice technology across various industries, highlighting its transformative impact.

See Sessions and Videos for Chatbot Conference 2019 SF

2020 Online: The Rise of Conversational RPAs & Business to Employee (B2E)

• Conversational RPA: Introduced the concept of Conversational Robotic Process Automation, showcasing its potential to streamline business processes.

• AI in Business Processes: Highlighted the importance of AI in enhancing internal business operations and improving employee productivity.

See Sessions and Videos for Chatbot Conference 2020

2021 Online: The Rise of AI Assistants

• Advanced AI Assistants: Showcased AI assistants capable of performing complex tasks, demonstrating their potential to revolutionize various industries.

• Workplace Transformation: Discussed how AI assistants can transform workplace efficiency and productivity.

See Sessions and Videos for Chatbot Conference 2021

2022 Online: Metaverse, NFTs, ChatGPT & Convergence of Technology

• AI in the Metaverse: Introduced the concept of integrating AI within the Metaverse, creating immersive digital experiences.

• NFTs and Digital Experiences: Explored the potential of NFTs for creating unique digital interactions.

• Early ChatGPT Applications: Discussed early applications of ChatGPT, predicting its significant future impact.

See Sessions and Videos for Chatbot Conference 2022

2023 Online: A Paradigm Shift in Conversational AI with LLMs & RAG

• Impact of LLMs: Focused on the revolutionary impact of Large Language Models, showcasing their ability to transform chatbot development.

• Retrieval-Augmented Generation: Introduced RAG techniques, highlighting how they enhance chatbot capabilities by combining vast knowledge bases with generative AI.

See Sessions and Videos for Chatbot Conference 2023

2024 SF: Building AI Agents

• A World of AI Agents: Exploring ways AI Agents are becoming ever present part of our world and how this new generation of applications which transform our landscape.

Learn More about the Chatbot Conference 2024

What Attendees are Saying

Biggest Benefits for Attending:

1. Insights into Emerging Trends: By attending the conferences, participants have stayed ahead of the curve, gaining early access to insights and trends that shape the future of conversational AI.

2. Networking Opportunities: The conferences have provided unparalleled opportunities to connect with industry leaders, innovators, and like-minded professionals, fostering collaborations and partnerships.

3. Practical Knowledge: Attendees have benefited from hands-on learning through workshops and sessions, gaining practical skills and knowledge to implement AI solutions in their own organizations.

4. Exclusive Access: The conferences have offered exclusive access to new features, project demonstrations, and early applications of groundbreaking technologies like ChatGPT and RAG.

5. Holistic Understanding: By covering a wide range of topics from AI ethics to advanced technical implementations, the conferences have provided a comprehensive understanding of the AI landscape, equipping attendees with the knowledge to navigate and leverage AI effectively.

Subscribe & Get Ahead of the Curve

Subscribe and be the first to know about our upcoming events.

Subscribe now

Join the Revolution

When you join, you become a part of a community that is driving the future of conversational AI.

Whether you're an industry veteran or a newcomer, our conferences provide the insights, connections, and tools you need to succeed in this rapidly evolving field.

Take the Next Step

Visit our conference pages to learn more and register for our upcoming events. Watch the videos, explore the sessions, and see for yourself why the Chatbot Conference Series is the premier event for AI professionals.

Explore Upcoming Events